Pro Subscription Terms

1. Key terms

Pro costs $49 a month (USD). It renews automatically every month and your card is charged $49 on the same day each month until you cancel. There is no free trial. Cancel online at any time in Settings, Billing; you keep Pro until the end of the month you have paid for and are not charged again. Pro does not change what you pay per lesson and does not guarantee students.

2. What Pro includes

Pro is an optional monthly plan for tutors. It includes:

• additional on-site visibility and featuring on TutorBoost, always labelled as paid where it affects the order or prominence of profiles (see How Search Results Are Ranked);
• extra tools and dashboards for running your tutoring.

The exact features are listed on the Pro page before you buy. Pro does not change the commission on your lessons, does not include advertising outside TutorBoost (that is the separate Advertising Programme Terms), and does not promise any number of students, enquiries or bookings. You do not need Pro to list, be found, take bookings or be paid.

3. Buying and renewal

• Before you pay, the price, the monthly renewal, how to cancel and a link to these terms are shown next to the buy button, and you tick a box to agree to the automatic renewal.
• Payment is taken by card through Stripe when you subscribe and then on the same day each month. After you subscribe we email you a confirmation with these key terms and how to cancel.
• If a renewal payment fails, Stripe retries it for a short period; if it still fails, Pro ends and nothing more is charged.
• We will remind you of the renewal terms and how to cancel at least once a year.

4. Cancelling

You can cancel online at any time from Settings, Billing, in the same account you used to subscribe, without contacting us. Cancellation stops the next renewal; Pro stays active until the end of the month already paid for. You can also cancel by emailing support@tutorboost.org.

5. Refunds

A month already paid for is not refunded when you cancel part way through it. We refund a charge made in error. If you are a consumer with a statutory right to cancel a subscription (for example within 14 days of first subscribing in the EU, EEA or UK), that right applies, and if you have used Pro in that period you pay only for the days used. Pro is intended for tutors acting in the course of their business.

6. Price changes

We will tell you by email at least 30 days before any change to the Pro price takes effect. The new price applies from your first renewal after that date. If you do not want to pay it, cancel before then and you will not be charged the new price.

7. Ending Pro

If we stop offering Pro, we will tell you at least 30 days in advance and will not renew it. If we end your account under the Tutor Agreement, Pro ends at the same time and we refund the unused part of the current month, unless your account was ended for fraud or a serious breach.